Resident Portal & Communication Software
Nizam gives residents a self-service portal for bills, payments, and requests — and gives administrators a notice board and targeted announcements that residents actually see.
The most common complaint in any community isn't about the maintenance fee — it's about not knowing anything. Residents don't know if their payment was received, when the next dues are due, who's on the committee, or whether the notice about the water tank cleaning actually went out. Administrators, meanwhile, are stuck retyping the same announcement into three WhatsApp groups because there's no single channel that reaches everyone.
Nizam gives every resident their own account — on web or mobile — where their bills, payment history, and maintenance requests are always visible, and where announcements arrive as push notifications instead of getting buried in a group chat. Administrators write an announcement once and target it to the whole community, one category, or a single unit, with read receipts so they know it actually landed.
Everything Residents & Admins Need to Stay Connected
Purpose-built for self-service transparency and community-wide communication.
Residents view bills, pay online, and check their full payment history without contacting the office.
Full portal functionality on Android, with iOS coming soon — the same account across every device.
Firebase-powered notifications for bills, payments, and community updates, targeted to everyone, a category, or a single unit.
A single, permanent home for community notices instead of scrolling through old WhatsApp messages.
Residents raise requests directly from the portal or app, and track status until resolved.
A transparent, resident-visible view of who's on the committee and what they're responsible for.
Administrators see delivery and read status per notification — no more guessing if a notice was seen.
The full portal and app work in English and Urdu, including native script and Roman Urdu, with more languages planned.
Resident Portal — Common Questions
Yes — residents see every bill, its status, and their full payment history in the portal, with instant digital receipts the moment a payment is recorded.
Residents (or admins on their behalf) can pre-load an advance balance that's automatically applied to future bills — useful for residents who prefer to pay ahead rather than per bill.
Yes. The SOS feature lets residents trigger alerts for medical, fire, security, lift, or violence emergencies — instantly notifying admins and security staff with the resident's unit and name.
A resident portal is a self-service platform where residents view and pay bills, check payment history, submit maintenance requests, pre-approve visitors, and receive community announcements without contacting the office directly.
Yes. Residents can use the Nizam Android app or the web portal with the same account, and an iOS app is coming soon.
Yes. Nizam includes a public committee directory so residents can see who represents them, along with a notice board for community-wide updates.
Announcements are delivered via push notifications and, for communities that use it, WhatsApp — targeted to all residents, a specific category, or an individual unit, with read/unread tracking for administrators.
The resident portal and mobile app currently support English and Urdu, including native Urdu script and Roman Urdu, with more languages planned.